RECEPTIONIST

QUALIFICATIONS

• Grade 12 Certificate

KNOWLEDGE AND EXPERIENCE

• One year working experience in a similar role.
• Good knowledge of office administration.
• Excellent command of the English language.
• Computer literacy.

ADVANTAGEOUS ATTRIBUTES

• The ability to work independently.
• Solid communication skills both written and verbal.
• Dynamic self-starter that doesn’t need to be told what to do and how to do it.
• Ability to organise, multitasks, prioritise and work under pressure.
• Can communicate within the team and contribute to the overall success of the team.
• Adaptable as this is a constantly changing environment.

OVERALL RESPONSIBILITIES INCLUDE

• Answer, screen and forward incoming phone calls while providing basic information when needed.

• Receive, sort daily mail and hand delivery documents or couriers.
• Perform general clerical receptionist duties such as filing and photocopying, etc.
• Welcome, greet clients and direct them to the appropriate employee or waiting area.
• Maintain and monitor visitor’s logbook.

• Handle petty cash when required.
• Report faulty telephone lines and equipment.
• Comply with the requirements of the quality management system.