Many freight companies these days are forced to re-assess their outlook on their Information Technology strategies and budgets as it has become a defining aspect in their industry, said JL Koekemoer.

The freight industry has seen a shift towards consumer-centric automation services through the development of niche applications and online portals.

One of their biggest challenges has been identifying areas that can make a significant difference with their customers, with the many trends seen in the industry.

The key areas he said he is focusing on are increased automation and integration.

One of the impressive milestones JL Koekemoer has reached was working with SARS to support its new implementation of the New Customs Act Program.